Privacy Policy

This Privacy Policy does not apply to third-party websites, mobile sites and mobile applications, even if the third-party websites/products are linked to our website. Users should be aware that the information and privacy practices of the Platform's business partners, advertisers, sponsors, or other sites to which the Platform provides hyperlinks may differ materially from this Privacy Policy. Therefore, when interacting with such third parties, we encourage you to review their privacy statements and policies.This platform takes the security of customer information seriously (critically) and uses advanced security procedures and encryption to keep it safe.Implicitly to book a service through a "GDS Maqam", the platform must transmit data to the GDS Maqam bi-directionally through a high-level secure channel.The security of your information in the Umrah data centers is properly maintained by the GDS authority after and during the reservation.The platform only retains customer information necessary to provide further customer service, such as booking status inquiries, service status inquiries, booking history, vouchers or itinerary reprints.The Platforms may ask customers to participate in online surveys or other methods in order to measure the quality of the Services and collect customer feedback. The information provided will be held by the Platform and used for research and development, process improvement and marketing purposes.The Platforms may use cookies to improve customer experience, proactively resolve technical issues, and provide additional information to support/marketing teams.

For B2B, you use an e-wallet that follows an online payment system regulated by The Regulator and secured by a banking system integrated with GDS. All e-wallet balances, deductions, and fund transactions are managed by the e-wallet owner, as well as automated debit/credit transactions triggered automatically by the GDS. The platform is not allowed to deduct or contribute from the customer's e-wallet accounts.For B2C: This platform accepts online payments through customer credit cards where minimal information is stored, except for credit card details which are fully managed through official online payment gateways. In some cases, VAT and credit card charges may apply.This platform ensures that all transactions done online are done in a safe and secure environment. Our website is secured using 128-bit Secure Sockets Layer (SSL) encryption provided by Network Solutions. Our site does not collect credit or debit card details.

Reservations: We use the information you provide us to manage your reservations and share some of it with your flight provider, so they know who is waiting for you.Customer Service: Providing the best possible customer service is very important to us. We use your information to provide you with the best service.Manage and personalize your account: We use your information and booking history to link all your bookings to your account so that you can manage your account in the most user-friendly way possible.Guest Comments: We use your information to contact you after your stay and ask you to rate your booking and our website to help future visitors to hifzatravel.pk

Flight partners: We share your relevant personal information (but not your payment card information) with our flight providers. This may include the passenger's name, contact information and booking preferences.

We have a version of our website that is specifically optimized for mobile devices and mobile apps. When you visit our site via mobile, we use and share your personal information in the same way as we do on our regular website, except that we use location services for personalization. We use your experience in your current location. It may be adjusted.